Computer Systems Support Agreements
ARS, LLC provides Computer and Network Systems Support Agreements that will give you peace of mind. We will ensure your hardware and software will operate seamlessly, and increase the effectiveness and efficiency of your business.
Support agreements include...
- Training - available in your office for all ARS, LLC developed software, including TruFile Professional ® and PDRater ® .
- Help Desk Support - call us whenever you have difficulty with your computer systems, or have a question about TruFile Professional ®, Online Order System, Records Online or PDRater ® .
- On-site Support - we have certified service technicians ready to upgrade your computer systems or get your office back up and productive after a system failure.
- Response Time - average response time of 2 to 6 hours for all service calls located within a 30 mile radius of Whittier, CA, and 4 to 8 hours for service calls located within a 31 to 60 mile radius.
Computer Systems Expertise & Sales
Automating your office is a proven way to increase productivity. We specialize in evaluating your workflow, and tailoring a solution that will help you increase your productivity and contain your costs. We are dedicated to making certain your computer system and accompanying software work well together. We are available with telephone, on-line, and on-site support when you need it.
ARS, LLC's Software and Computer System sales include...
- Computer System consultation and sourcing
- Dell Computer sales and support
- Software Solutions and integration
- File Sharing between computer systems
- Internet Utilization - limit web sites your employees can visit
- Training and Support
- Monthly System Maintenance and Service
- Virus and Spyware Protection
- Wireless Network installation
- Router and Firewall installation and configuration
- On-site Service commitment
We offer the expertise in the following...
- Evaluation of existing system
- Recommendations for improvement
- Installation of computer and network systems
- System administration - to improve computer system protection and efficiency
- Mail, web, and file server installation and configuration
- Malicious software detection, eradication, and prevention
- System maintenance